Use this form to submit your complaint directly to our customer care team. We’ll acknowledge your request within 24 hours and work to resolve it as quickly as possible.
Regulatory Authority for Grievance Redressal
DBUAE SANADAK
For all insurance related complaints – Ombudsman unit of UAE
info@sanadak.gov.ae
https://Sanadak.gov.ae
Toll Free - 800 72 623 25
Dubai Health Authority (DHA)
For Health Insurance Complaints in the Emirates of Dubai
info@dha.gov.ae
https://dha.gov.ae
Toll Free - 800 342 Outside UAE - +971 4 599 1200
Department of Health - Abu Dhabi (DOH)
For Health Insurance Complaints in the Emirates of Abu Dhabi